Booking your appointment with your Private Health Insurance

At Ocampo Clinics, we process direct billing with major insurers, giving you access to expert physiotherapy care, completely covered.

STEP BY STEP

How to book an appointment with your health insurance?

1

Verify Your
Coverage

Check that your policy includes physiotherapy and confirm that we work with your insurer.

2

Obtain Authorisation
from your Insurer

Contact your insurer to request an authorisation code and confirm the number of sessions covered. You'll need to provide our registration number, which varies depending on your insurance provider.

3

Make an
appointment request

Click 'Book Online' on this page, enter your personal details, and provide your authorization code, number of approved sessions, and membership number.

4

Booking
confirmation

Once you submit your appointment request, we'll verify your information and send you an email confirmation with your booking details.

Health Insurances we work with

Select your insurer to find the booking process and all the information you need.

Aviva

How to book →

WPA

How to book →

Vitality

How to book →

AXA

How to book →

Healix

How to book →

Cigna

How to book →

Reserve your session

Frequently Asked Questions

Why doesn't your insurance cover our physiotherapy treatments?
Why should you use your insurance?
What is Ocampo Clinic's registration number?
What happens if you don't have an authorisation code?

Terms and conditions

Please note we have a 24-hour cancellation policy. If you don't have your authorisation code and all the required information, we cannot confirm your booking.
Important: If you don't receive an email confirmation, your appointment is not confirmed. Read more about our terms and conditions.