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Ocampo Clinics – Privacy Policy

Effective from 08/07/2025
(Compliant with UK GDPR, Data Protection Act 2018)

1

Who We Are

Ocampo Clinics is a healthcare and aesthetics provider based in London, UK, offering
physiotherapy and advanced aesthetic treatments. We are committed to protecting your
privacy and complying with UK data protection laws.
2

What Information We Collect

  • When you visit our website or contact us, we may collect:
  • Your name, email, and phone number (via contact or booking forms)
  • Appointment details (if booked online)
  • IP address and browsing behaviour (via cookies and analytics tools)
3

How We Use Your Information

  • We use your data to:
  • Respond to your enquiries
  • Manage your appointments and care
  • Send confirmations or service updates
  • Improve website performance and user experience
4

Legal Basis for Processing (GDPR)

  • We process your personal data under the following lawful bases:
  • Consent (e.g. you submit a form)
  • Contractual obligation (e.g. booking an appointment)
  • Legitimate interest (e.g. improving our services)
  • Legal obligation (e.g. medical record-keeping)
5

Sharing Your Information

We do not sell or share your personal data with third parties for marketing.
We may share limited data with:

  • Payment processors (e.g. Stripe)
  •  Booking platforms (e.g. ZandaHealth)
  •  Legal authorities, if required by law
6

Data Retention

We retain:

  •  Medical records: 8 years (or until age 25 for minors)
  • Contact form data: up to 12 months
  • Analytics data: up to 26 months (Google Analytics)
7

Your Rights Under GDPR

You have the right to:

  • Access the personal data we hold
  • Request correction or deletion
  • Withdraw consent at any time
  • Complain to the ICO (Information Commissioner’s Office) if needed

 

To exercise any of these rights, please contact: info@ocampoclinics.com
8

Cookies & Analytics

We use cookies to:

  • Analyse website performance
  • Improve user experience
  • Track page visits via Google Analytics

 

You can manage cookie preferences via your browser settings or the cookie banner on our
website.
9

How We Protect Your Data

All data is stored securely using encrypted systems and password-protected access. We
follow industry standards and clinical regulations to safeguard all patient and visitor
information.
10

Contact Us

If you have any questions about this policy, contact:
Ocampo Clinics
info@ocampoclinics.com
London, UK